Latest Jobs at Thought Industries

Thought Industries

2 Jobs Indexed

201 – 500 Employees

Thought Industries develops enterprise learning software for organizations that need to train customers, partners, and professional audiences. Its SaaS platform supports accessible, scalable digital learning experiences designed to strengthen knowledge delivery, customer engagement, and retention. Founded in 2013, the company operates across education, eCommerce, and SaaS, with a global presence centered in Boston and a team of approximately 201–500 employees.

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2 new jobs this week

201 – 500 Employees

eCommerce Education SaaS

United States

Massachusetts

$55,000 – $65,000 / year

Remote Full-time Junior No degree required English Required Customer Support

Resolve advanced technical issues for Thought Industries’ enterprise learning platform, including integrations, APIs, and authentication. Investigate root causes and help improve support practices and customer outcomes.

Open

201 – 500 Employees

eCommerce Education SaaS

United States

Massachusetts

$55,000 – $65,000 / year

Remote Full-time Junior No degree required English Required Customer Support

Thought Industries is seeking a Tier 2 Customer Support Specialist to resolve complex technical issues across its enterprise learning platform. The role focuses on root-cause analysis, escalations, customer communication, and support operations improvement.

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Latest Jobs at Thought Industries

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Tier 2 Customer Support Specialist – Massachusetts Remote

Tier 2 Customer Support Specialist - Remote in Massachusetts