
Director of Customer Success
RecoLead Reco’s AI-native customer success organization, guiding a team responsible for the post-sale customer journey. Drive retention, account growth, and security outcomes for B2B SaaS customers.
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Lead Reco’s AI-native customer success organization, guiding a team responsible for the post-sale customer journey. Drive retention, account growth, and security outcomes for B2B SaaS customers.

At Reco, connect R&D with customer-facing teams by coordinating escalations, support processes, service levels, documentation, and technical customer responses.