Provide network engineering support for customer SD-WAN, Meraki, Cradlepoint, LTE/5G, and satellite connectivity deployments. Guide field technicians remotely while supporting enterprise solutions for New Era Technology.
Provide Tier 2 technical support for Microsoft-based client environments at New Era Technology. The role covers troubleshooting, system documentation, equipment tracking, desktop maintenance, and vendor coordination.
Lead managed services solution selling for New Era Technology across the United States. Advise executive stakeholders, enable sales teams, and grow recurring revenue through outcome-focused IT services.
Operate Microsoft Purview and enterprise data protection controls for New Era Technology clients. Scale DSPM, DLP, and data governance capabilities across client environments.
