
Junior AI Orchestration Analyst
DIRECTVRun and troubleshoot AI marketing workflows at DIRECTV using Optimizely Opal (Mark). Monitor agent activity, validate data, document results, and escalate issues across marketing technology tools.
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Run and troubleshoot AI marketing workflows at DIRECTV using Optimizely Opal (Mark). Monitor agent activity, validate data, document results, and escalate issues across marketing technology tools.

Provide remote customer support for DIRECTV by resolving service issues, recommending products, processing purchases, and helping retain subscribers. The role combines technical troubleshooting, sales-focused service, and customer relationship building.