Customer Support Specialist – Colombia (Remote)
8am
Support customers using 8am’s legal, accounting, and financial technology products. Troubleshoot questions by phone, email, and chat, and record each case in Salesforce.
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8am builds software for law firms, accounting practices, associations, and other professional services organizations. Its SaaS portfolio includes LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay, bringing together payments, billing, practice and case management, document tools, and compliance workflows. The company focuses on secure payment processing, integrations with other business tools, and practical AI features that help professional teams manage routine work and client matters.
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Senior Software Engineer, AI Search
8am
CzechiaKč 140,000 – Kč 200,000 / month
RemoteFull-timeSeniorEnglish RequiredAI EngineerMachine Learning EngineerBuild hybrid search, retrieval-augmented generation, and LLM-powered services for 8am’s platform serving payments, workflow, and professional services businesses.
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