Mayroad
Mayroad
51 – 200 Employees
GovernmentReal Estate
Mayroad is an asset management company launched by investment manager Harrison Street to own and operate military family housing through public-private partnerships. Since December 2021, it has operated the Air Force Continental Group as part of the U.S. Department of Defense Military Housing Privatization Initiative, overseeing more than 4,000 homes across six Air Force installations. Based in Raleigh, North Carolina, Mayroad draws on more than 20 years of public-private partnership experience to manage housing operations and build long-term relationships with military families and its government partners. Its work emphasizes customer service, sustainable partnerships, and social responsibility.

Systems Analyst – Yardi Property Management

Support Mayroad’s property management technology, including Yardi, by improving applications, workflows, dashboards, and performance measures. Help keep business operations reliable through system support and process improvements.

Description

  • Improve technology platforms and workflows that support business operations
  • Work with leaders and functional teams to identify technology needs and resolve system issues
  • Support property management applications, including Yardi
  • Turn operational needs into effective technology solutions
  • Provide routine support for business applications
  • Review business and system requirements
  • Find process improvements and coordinate system enhancements
  • Oversee technology initiatives and related projects
  • Review break/fix patterns to identify and address inefficiencies
  • Build scorecards, KPIs, and dashboards to track employee and system performance
  • Recommend training based on observed trends
  • Document the processes used
  • Help teams prioritize initiatives
  • Communicate with Yardi users and carry out time-sensitive remote repairs
  • Handle other job-related duties assigned by IT management

Requirements

  • Bachelor’s degree in information technology, computer science, business development, or a related field
  • At least 3 years of experience in IT support, business administration, or related work
  • At least 2 years of Yardi experience
  • CompTIA A+ certification is preferred but not required
  • Ability to work from home with minimal outside distractions

Benefits

  • Annual incentive bonus
  • Cell phone allowance
  • 401(k) plan with company match
  • Health, dental, and vision plans
  • Company-provided life insurance
  • Company-provided short- and long-term disability coverage
  • Company-provided Employee Assistance Program
  • Supplemental life, critical illness, and accident insurance
  • Tuition reimbursement
  • Maternity leave at 100% pay and paid parental leave
  • Paid time off accruing from the first day
  • Volunteer time off
  • Remote work with a home office setting

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