SS&C Technologies develops technology and services for financial services and healthcare organizations. Its offerings support asset management, banking, healthcare, insurance, wealth management, hedge fund administration, private equity administration, and mutual fund transfer operations. The company combines proprietary software with industry expertise to help clients manage complex operational processes across consulting, insurance, logistics, and related markets. Founded in 1986, SS&C Technologies is a large global organization with more than 10,000 employees.
Superannuation Fund Administrator
Process superannuation member transactions and compliance work at SS&C Technologies. Work with advisers and operations teams to resolve queries and improve administrative processes.
Description
- Handle and review a range of superannuation administration tasks, from member applications and contribution processing to pension payments and investment changes.
- Coordinate with advisers and internal teams to answer queries and process requested changes.
- Keep member records accurate and current.
- Work with colleagues to resolve requests and operational issues.
- Share feedback and suggest process improvements during team meetings.
- Rotate across tasks to help maintain team coverage and flexibility.
- Meet service level agreements, regulatory requirements, and relevant deadlines in administrative work.
- Escalate errors, incidents, and other issues to the manager to help manage operational and compliance risk.
- Complete other administrative duties as needed.
Requirements
- Organise work and manage time effectively, prioritising tasks as needed.
- Bring strong attention to detail and accuracy.
- Understand superannuation processes and systems.
- Adapt readily to a fast-paced, changing environment.
- Communicate clearly and work well with others.
- Use Microsoft Office applications such as Excel, Outlook, and Word proficiently.
- Bring a positive, proactive approach and work well as part of a team.
- Show willingness to learn and build new skills.
- Apply analytical thinking and problem-solving skills.
Benefits
- Hybrid work arrangement
- Income protection insurance
- Flexible time off
- Discounted private health insurance
- Paid primary and secondary parental leave
- Death and total and permanent disability insurance
- Access to SS&C University and practical training tailored to the team
- Discounts on fitness clubs, travel, and other services