Humana
Humana
Humana is a healthcare and health insurance company focused on improving health outcomes for individuals, communities, and the broader healthcare system. Its work includes Medicare Advantage HMO, PPO, and PFFS plans serving populations such as seniors and military members. Humana also emphasizes an inclusive workplace built around belonging, mutual respect, and opportunities for employees to contribute to the company’s health-focused mission.

Senior Product Owner, Clinical Operations – Humana Remote Kentucky

Lead product strategy and agile delivery for EMR clinical workflows supporting CenterWell’s senior-focused primary care clinics. Drive stakeholder alignment, backlog prioritization, releases, and clinical technology change management.

Description

  • Develop technology products across the integrated care delivery system to increase customer value
  • Guide product direction and facilitate product and feature decisions
  • Own product content and release accountability
  • Connect agile teams with stakeholders, including Business Owners and Product Management
  • Translate stakeholder needs into requirements and prioritization decisions
  • Set and advance the product vision
  • Define increment and sprint objectives
  • Prioritize and maintain the team backlog
  • Own product scope for EMR-related clinical operations workflows
  • Support workflows used by Providers, Medical Assistants, and Care Integration Teams in PCO clinics
  • Manage solutions spanning two leading Electronic Medical Records vendors, interfaced and standalone technologies, business processes, and change management
  • Direct strategic planning and upkeep of supporting system infrastructure and business support processes

Requirements

  • Bachelor’s degree in business or healthcare
  • Six Sigma or SAFe certification
  • At least five years of proven product or equivalent business management experience
  • At least three years of demonstrated experience leading teams in product delivery
  • At least two years of experience in a primary care setting
  • At least two years of experience as a super user or equivalent experience with an Electronic Medical Records system
  • Ability to work from a dedicated, interruption-free space to protect member PHI and HIPAA information
  • Home internet providing at least 25 Mbps download and 10 Mbps upload speeds
  • Willingness to travel occasionally to Humana offices

Benefits

  • Bonus incentive plan tied to company and/or individual performance
  • Medical, dental, and vision coverage
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short- and long-term disability coverage
  • Life insurance
  • Home or hybrid home/office work arrangement
  • Dedicated workspace and internet requirements for remote work
  • Occasional travel to Humana offices for training or meetings

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