Blue Cross NC
Blue Cross NC
5,001 – 10,000 Employees
HealthcareHealthcare InsuranceInsurance
Blue Cross NC is a health insurance company that provides health plans and related services for individuals and groups. Its work centers on helping members access healthcare coverage, supporting improved health outcomes through health programs and services, and contributing to the wellbeing of the communities it serves.

Senior Analytics Manager, State Health Plan

Lead reporting and client analytics for Blue Cross NC’s State Health Plan. Oversee team delivery, backlog priorities, data quality, and customer partnerships.

Description

  • Lead organizational analysis and business intelligence.
  • Manage an analytics and client reporting team supporting the State Health Plan.
  • Own the State Health Plan reporting and analytics backlog.
  • Set priorities, balance demand with team capacity, and deliver high-value client work on time.
  • Work with State Health Plan representatives to clarify business questions and reporting needs.
  • Turn business needs into clear analytic requirements.
  • Find ways data and analytics can inform decisions.
  • Build client relationships through proactive, customer-focused communication.
  • Keep clients informed about priorities, progress, timelines, risks, dependencies, and tradeoffs.
  • Set consistent processes for intake, prioritization, planning, and delivery.
  • Maintain the quality, accuracy, integrity, and reliability of reporting and analytics products.
  • Advance tools, automation, and analytic methods that improve efficiency and scalability.
  • Coordinate dependencies and resolve delivery barriers with analytics, technology, operations, and business teams.
  • Build a high-performing, customer-focused team skilled in consultative analytics, client communication, requirements definition, analytic storytelling, and accountable execution.

Requirements

  • Bachelor’s or advanced degree, where required.
  • At least 8 years of experience in a related field.
  • At least 10 years of related experience may substitute for a degree.
  • Must live within 60 miles of the Durham, North Carolina headquarters.
  • Knowledge of business decision-making, business intelligence, data analysis and governance, data mining and science, data storytelling and visualization, machine learning, and statistical models.

Benefits

  • Annual incentive bonus tied to corporate goal achievement and individual performance.
  • 401(k) plan with employer match.
  • Paid time off.
  • Health benefits.
  • Wellness programs.
  • Comprehensive total rewards package.

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