Akamai Technologies develops cloud-based services that help organizations protect, deliver, and optimize their digital experiences. Its work spans cybersecurity capabilities such as API security and DDoS protection, alongside cloud computing and content delivery technologies designed to improve the reliability and performance of web applications. The company’s distributed infrastructure supports businesses managing secure, high-performing online services at global scale.
Remote Solutions Architect in Costa Rica
Deliver Akamai cloud, security, media, and performance solutions for customers. Lead implementations from technical design through testing and launch.
Description
- Provide managed services and proactive and reactive support to global customers.
- Integrate and maintain Akamai security, media, and performance solutions.
- Oversee technical delivery for media, web, and security solutions, from design and testing through launch.
- Advise customers proactively on technical matters.
- Create value through each customer engagement.
- Improve internal methods and processes through ongoing innovation.
- Work with cross-functional teams to resolve issues during customer implementations.
- Lead projects from initial design through implementation, testing, and sign-off.
Requirements
- At least 2 years of relevant experience and a high school diploma, bachelor's diploma, or equivalent.
- Experience with internet technologies, including IP networks, DNS, routing, and communication protocols.
- Experience with cloud infrastructure such as AWS, GCP, or Azure.
- Experience in a technical customer-facing position.
- Experience delivering consulting services.
- Experience with scripting languages such as Python, Perl, or JavaScript.
- A proactive approach and sense of urgency.
- A strong desire to keep learning.
- Excellent communication skills.
- Ability to build trusting customer relationships.
Benefits
- Flexible work options through Akamai's FlexBase program, including working from home, an office, or a combination of both.
- Benefits supporting health, well-being, finances, and life beyond work.