Ava Industries develops cloud-based electronic medical record (EMR) software for healthcare clinics. Its platform brings together patient information management, scheduling, and data migration in a user-friendly system built with input from healthcare providers. The company focuses on secure, reliable software that helps clinical teams spend less time managing technology and more time caring for patients, serving the healthcare, healthcare insurance, and SaaS sectors.
Quality Assurance Analyst (Mid-Senior) — Ava Industries, Remote Canada
Test Ava Industries’ cloud-based EMR software for Canadian healthcare providers. Validate clinic workflows, releases, defects, and the overall user experience.
Description
- Create, maintain, and run thorough manual test cases for scheduled software releases.
- Test clinic workflows end to end, covering scheduling, patient management, billing, charting, reporting, and other core EMR capabilities.
- Partner with Product, Development, and other stakeholders to clarify requirements, surface risks, and support release quality.
- Conduct functional, regression, smoke, and release-validation testing before production deployments.
- Find, record, and communicate defects clearly, including reproduction steps and expected versus observed behavior.
- Confirm bug fixes and run regression tests to ensure updates do not disrupt existing functionality.
- Assess releases for functionality, usability, reliability, and overall user experience.
- Assist with post-release validation and production-issue investigations as needed.
Requirements
- At least five years of experience in software quality assurance, testing, or a related field.
- Solid knowledge of QA methods, test planning, and defect-tracking processes.
- Hands-on experience testing web or mobile applications across multiple devices and browsers.
- Ability to document, reproduce, and explain issues clearly to both technical and non-technical audiences.
- Exceptional attention to detail and a proactive approach to solving problems.
- Familiarity with Jira, Linear, Postman, GitHub, or comparable tools is an advantage.
- Experience using automated testing frameworks is an advantage.
- Strong written and verbal communication skills.
- Capacity to work independently while contributing effectively within cross-functional teams.
- Two professional or academic references.
- Resume and cover letter required.
Benefits
- Health coverage that includes paramedical services, prescriptions, and dental care.
- Health Spending Account (HSA).
- Employee Share Ownership Plan (ESOP).
- Four weeks of paid vacation.
- Company closure from December 25 through January 1.
- Remote-first work from anywhere in Canada.
- Professional development and growth opportunities.
- Opportunity to contribute to the healthcare industry.
- Supportive, collaborative team culture with a strong focus on people.