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Rackspace Technology
Rackspace Technology
5,001 – 10,000 Employees
Artificial IntelligenceConsultingLogistics
Rackspace Technology is a global managed cloud services provider helping enterprises design, build, migrate and run multicloud, hybrid and private cloud environments. Its work spans cloud infrastructure, application modernization, data platforms, AI and machine learning, cybersecurity, managed hosting, colocation and integrations with major hyperscalers. Rackspace combines consulting, professional and managed services for regulated and mission-critical organizations, with an emphasis on security, compliance, cost optimization and dependable operations. Its teams work across consulting, logistics and artificial intelligence-related areas, offering a range of technology roles connected to complex enterprise cloud programs.
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Principal Healthcare Architect

Designs disaster recovery and resilience architectures for Rackspace Technology healthcare customers, covering clinical platforms and PHI-bearing workloads. Leads continuity planning across regulated environments, including EHR systems, HIPAA, and HITRUST requirements.

USUnited StatesTXTexas
$165,830 – $243,141 / year
HybridFull-timeLeadEnglish RequiredArchitect
AWSAzureCloudCyber SecurityGoogle Cloud PlatformLinux

Description

  • Design resilience and disaster recovery solutions for healthcare customers’ clinical and PHI-bearing workloads, including Epic, Cerner, and other EHR platforms.
  • Set disaster recovery tiers, failover architecture, RPO/RTO targets, and continuity strategies for regulated healthcare environments.
  • Act as the technical escalation lead for complex disaster recovery and resilience issues across the Healthcare Vertical.
  • Advise Deal Gate submissions involving architecture exceptions, disaster recovery gaps, or clinical infrastructure changes.
  • Provide disaster recovery and resilience evidence for Operational Readiness Review approval of healthcare go-lives.
  • Apply No-PHI-export principles and Clinical First Cloud patterns in architecture designs.
  • Partner with customers before implementation to shape disaster recovery and resilience solutions.
  • Lead root cause analysis for disaster recovery and resilience incidents, recording findings in the Findings & Assurance Register.
  • Review vendor and backup or disaster recovery platform escalations to identify training needs.
  • Coach Infrastructure and Systems Architecture teams and share healthcare-specific disaster recovery and resilience expertise.
  • Work with Account Managers and Business Development Consultants on disaster recovery and resilience strategy.

Requirements

  • High school diploma or regional equivalent is required.
  • A bachelor’s degree is required; a manager may accept additional relevant experience in its place.
  • MCSA certification specializing in Windows or RHCA certification specializing in Linux is required.
  • A business continuity or disaster recovery certification, such as CBCP or MBCI, is preferred.
  • An architecture certification from AWS, Azure, or GCP is preferred.
  • Specialist certifications in healthcare or resilience architecture are preferred.
  • 12–14 years of infrastructure or systems architecture experience is required.
  • At least 7 years of direct experience in healthcare systems environments is required.
  • Expertise in disaster recovery and resilience architecture across hybrid, multicloud, and on-premises environments.
  • Expertise in healthcare infrastructure, including Epic, Cerner, clinical workflow continuity, and PHI data-boundary design.
  • Working knowledge of HIPAA and HITRUST.
  • Expert-level technical skills in troubleshooting methods, design, and implementation.
  • Expert knowledge of Rackspace infrastructure and architecture.
  • Skills in cloud computing, cybersecurity, network and systems engineering, business continuity management, DevOps and automation, and risk assessment and management.
  • Must be legally authorized to work in the United States for any employer.
  • F-1 OPT visa holders are not eligible.

Benefits

  • Annual bonus or other incentives.
  • Equity awards.
  • Employee Stock Purchase Plan (ESPP).
  • Benefits package; details are available from Rackspace.
  • Work remotely from home if located outside the San Antonio, Texas area.
  • Hybrid schedule with two days in the office for candidates near San Antonio, Texas.

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