First Circle is a Philippine fintech company that helps small and medium-sized enterprises access practical financial services. Its offerings include business credit lines, business banking, and employee salary loans, with a focus on non-collateral funding that can support day-to-day operations and growth. Founded in 2016, the company works with rural banks and is regulated by the Securities and Exchange Commission. First Circle reports serving more than 3,000 businesses across multiple industries through streamlined account opening and loan disbursement processes.
Payment Operations Analyst (Business Graduates)
Support accurate, compliant fund disbursements through cheque operations and customer service at First Circle, an SME fintech platform. Help maintain payment records and contribute to operational policies and platform improvements.
Description
- Manage workloads to disburse funds to customer accounts reliably and on time.
- Enter data accurately in company systems to support a smooth disbursement experience.
- Spot errors in customer information early so customers can resubmit accurate details or loan documents.
- Contact customers to confirm cheque collection and receive physical cheques.
- Maintain records of cheques returned by partner banks.
- Use the cheque dashboard to complete required cheque actions.
- Help the team design operational processes, policies, and platform improvements.
Requirements
- Have 0–1 year of relevant work experience.
- Hold a bachelor’s degree in Business, Finance, Economics, or a related field.
- Recent graduates are welcome to apply.
- Use analytical skills to interpret data and draw insights.
- Be highly detail-oriented and well organized.
- Be proficient with Microsoft Excel, Google Sheets, and other analytical tools.
- Communicate and collaborate effectively across teams.
- Manage multiple tasks in a fast-paced environment.
- Show initiative and a proactive approach to problem-solving.
- Experience in payment operations or financial services is an advantage, but not required.
- Be able to work on-site three days per week at the BGC office.
Benefits
- HMO coverage starting in the first week.
- Free catered lunches.
- Monthly fitness allowance.
- Transportation and accommodation allowance.
- Collaborative team culture.