Xero
Xero
1,001 – 5,000 Employees
H1B Visa SponsorB2BSaaS
Xero develops cloud accounting software for small businesses, accountants, and bookkeepers. Its platform brings together bookkeeping, invoicing, payroll, bank reconciliation, VAT and Making Tax Digital compliance, financial analytics, and online invoice payments. Xero also supports an integration marketplace and partner programs for accounting professionals, while its JAX AI-powered automation helps reduce repetitive financial administration.

Lead AI Workflows Engineer at Xero

Lead the design and rollout of agentic AI workflows at Xero, a cloud accounting platform. Connect large language models to enterprise systems and create safe, reusable automation patterns.

Description

  • Design and refine AI agents and orchestrated workflows with tools such as Claude, Gemini, and MCP.
  • Connect AI systems to Salesforce, Workday, Slack, and NetSuite.
  • Create reusable automation patterns and shared business templates.
  • Build evaluation and monitoring frameworks to measure performance and safeguard AI workflows.
  • Work with internal teams to design and put agentic AI workflows into practice.
  • Guide high-stakes AI agents from discovery through production launch.
  • Set standards, guardrails, and tools for safe, effective intelligent automation.
  • Work with product owners and subject matter experts to turn complex processes into automated solutions.
  • Support colleagues through pairing, workshops, and clear communication.

Requirements

  • Extensive experience building and running production applications or automations, especially those using APIs and cloud infrastructure.
  • Practical experience delivering AI solutions such as agents, copilots, or retrieval-augmented generation systems with LLMs such as Claude or Gemini.
  • Proficiency in Python or TypeScript.
  • Able to work with SDKs and webhooks.
  • A systems-oriented approach to security, auditability, and limiting the impact of failures.
  • Experience working with nontechnical stakeholders to turn business challenges into technical solution designs.
  • Able to build colleagues’ AI skills through pairing, workshops, and clear communication.
  • Must have the right to work in Canada, the country where the role is based; the application form identifies Canada.

Benefits

  • Variable pay, with commission or equity eligibility depending on role and performance.
  • Comprehensive health, wellness, and retirement programs.
  • Wellbeing initiatives.
  • Professional development.
  • Flexible hybrid work, with autonomy to work from home and regular in-office boost days.

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