
Customer Experience Manager
Unum UKLead customer research, analytics, and Qualtrics feedback programs at Unum, an employee benefits provider. Turn customer insights into business decisions and service improvements.


Lead customer research, analytics, and Qualtrics feedback programs at Unum, an employee benefits provider. Turn customer insights into business decisions and service improvements.

Advance LLM-based mental health therapy research at Limbic, whose AI supports NHS Talking Therapies and patients worldwide. Conduct research, run experiments, and help develop clinically evaluated products.

Integrate Jeeves’ stablecoin banking platform with enterprise finance systems and lead customer implementations across Latin America. Own payment workflows and technical delivery from discovery through go-live and adoption.

Integrate Jeeves’ stablecoin banking platform with ERPs and finance systems across Latin America. Lead customer onboarding, payment flows, and production integrations through launch.

Integrate Jeeves’ stablecoin banking platform with enterprise ERP and finance systems, guiding customer implementations across Latin America. Own payment workflows and technical delivery from discovery through go-live and adoption.

Integrate Jeeves’ stablecoin banking platform with enterprise finance systems across Latin America. Lead technical onboarding, payment setup, and customer go-lives.

Review permissions across Microsoft 365, Entra ID and cloud data platforms for a regulated UK investment firm. Remediate access issues and prepare evidence of review findings and fixes.

Join Critical Mass’s freelance creative pool to support current and future client projects. Opportunities span copywriting, design, art direction, and campaign development.

Lead a 4–6-person software development team at LinoPro, delivering custom software and 3D CAD tools. Combine team leadership with hands-on C# development using Blazor, ASP.NET Core, and Entity Framework Core.

Build and support Lobster_data, EDI and SQL integrations for FineCom Logistics, connecting ERP and WMS platforms with e-commerce, carrier and customer systems. The role covers interface development, logistics processes and live issue resolution.