Truist is a financial services company serving customers through branch banking, commercial banking, corporate and institutional banking, mortgage lending, and consumer lending. Its work spans the needs of individuals, businesses, and institutions, with a stated focus on care, diversity, inclusion, and community impact. Truist offers career opportunities across its banking and finance operations and highlights employee development, workplace equity, and resources that support wellbeing.
Infrastructure Solutions Engineer
Design and automate secure, resilient infrastructure for Truist across cloud, on-premises, and hybrid environments. The role spans observability, disaster recovery, and enterprise platforms.
Description
- Design and deliver enterprise infrastructure platforms across cloud, network, database, storage, computing, and middleware domains.
- Automate, validate, and improve infrastructure across on-premises, cloud, and hybrid environments.
- Build and maintain automation with Ansible, Terraform, Python, Linux, Git workflows, and CI/CD pipelines.
- Improve operational telemetry with Splunk, Dynatrace, and other observability platforms.
- Support high availability, failover, disaster recovery, and recovery testing.
- Diagnose and resolve complex infrastructure issues.
- Analyze root causes and performance, then implement corrective, preventive, and automated remedies.
- Manage infrastructure engineering projects and processes in line with company policies and regulatory requirements.
- Work with infrastructure, architecture, application, reliability, operations, security, and service-management teams.
- Participate in design, build, operational, and production readiness reviews.
- Review infrastructure designs, configurations, and procedures, and guide improvements.
- Provide technical guidance to less experienced technical staff.
- Develop solutions through in-depth infrastructure analysis and lead infrastructure processes.
Requirements
- Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent education, training, and work experience.
- At least five years of professional infrastructure engineering experience.
- Strong knowledge of enterprise infrastructure, including cloud, networking, databases, storage, platforms, computing, and middleware.
- Practical experience with automation and infrastructure as code using Ansible, Ansible Automation Platform, Terraform, Terraform Enterprise, Python, Linux, and Git workflows.
- Experience in resilience and disaster recovery engineering.
- Hands-on experience with observability tools such as Splunk, Dynatrace, Grafana, Prometheus, ThousandEyes, AppDynamics, or equivalent platforms.
- Experience connecting infrastructure engineering with DevOps and CI/CD practices.
- Experience administering or troubleshooting OpenShift and Kubernetes.
- Experience in incident engineering, complex troubleshooting, root-cause and performance analysis, corrective actions, and automated remediation.
- Working knowledge of compute; Linux and Windows; virtualization; networking, DNS, load balancing, and firewalls; storage, backup, and recovery; middleware, messaging, and cloud platforms.
- Experience with ServiceNow, MuleSoft, APIs, IBM MQ, Kafka, or similar enterprise platforms.
- Experience applying security, compliance, and governance practices in regulated environments.
- Truist does not sponsor work visas or employment authorization and does not provide immigration-related support.
- Fluency in English.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-advantaged savings accounts
- 401(k) plan
- At least 10 vacation days in the first year, prorated
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan, depending on position and division
- Restricted stock units, depending on position and division
- Deferred compensation plan, depending on position and division