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Letterboxd
Letterboxd
11 – 50 Employees
B2CMediaSaaS
Letterboxd is an independent social network for film lovers, combining community features with tools for discovering, tracking, and discussing movies. Members can keep a viewing diary, rate and review films, create lists and watchlists, follow other users, and engage with the wider film community. The platform is available on the web, iOS, Android, and Apple TV, with a Pro subscription offering additional statistics and an ad-free experience. Letterboxd also runs a discovery-focused Video Store and uses film data from TMDB. Its products are maintained by a small team based in Aotearoa New Zealand.
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Infrastructure Engineer at Letterboxd - Hybrid New Zealand

Own the reliability, security and growth of Letterboxd’s cloud infrastructure and film-community platform. Lead incident response, disaster recovery, automation and operational improvements while supporting the company’s internal IT environment.

NZNew ZealandHybridFull-timeMiddleSeniorEnglish RequiredInfrastructure Engineer
AnsibleCloudDistributed SystemsDockerGrafanaKubernetesLinuxShell Scripting

Description

  • Own the production platform’s operational health, availability and reliability
  • Improve performance, capacity, scalability and resilience as the product and community expand
  • Define service metrics, alerting and operational standards
  • Establish 24/7 infrastructure support through on-call coverage and response procedures
  • Help develop a reliability engineering team over time
  • Strengthen security across cloud infrastructure, networking, access, secrets and deployment environments
  • Integrate security into infrastructure design and delivery
  • Direct technical responses to major incidents
  • Maintain and regularly test escalation, on-call, backup and disaster recovery procedures
  • Lead blameless reviews after incidents
  • Improve CI/CD pipelines, deployment tooling and release practices
  • Promote infrastructure as code, reproducible environments and automation
  • Own infrastructure planning for capacity, lifecycle, cost and technology decisions
  • Retire ageing infrastructure components in a considered way
  • Document critical systems, architectural decisions and dependencies
  • Provide hands-on technical leadership, mentor colleagues and shape engineering decisions
  • Manage company IT, including hardware, security, and employee onboarding and offboarding

Requirements

  • Substantial experience managing production cloud infrastructure for public-facing digital products
  • Bare-metal experience is advantageous, as is an interest in working with it
  • Strong practical experience in DevOps, site reliability, platform or infrastructure engineering
  • Experience with containers, orchestration, infrastructure as code and modern deployment pipelines
  • Experience creating monitoring, observability, alerting, backup, recovery and incident-management practices
  • Solid understanding of systems architecture, networking, security and distributed systems
  • Track record of improving performance, resilience and operational maturity in a growing organization
  • Experience supporting high-traffic platforms is valuable
  • Genuine interest in film, television and the communities built around them
  • Experience with Kubernetes, Docker, Linux or Ubuntu, Cloudflare, Grafana, Sensu, Ansible, Git, GitHub, GitHub Actions, CI/CD and shell scripting, or comparable tools

Benefits

  • Full-time employment
  • Hybrid working arrangement
  • On-call rotation with 24/7 infrastructure support procedures
  • Opportunities for professional coaching and technical leadership

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