New York University Tisch School of the Arts is an education institution focused on developing artists across film, television, performing arts, and interactive media. Through undergraduate and graduate programs, Tisch combines creative training with research, experimentation, and exploration of emerging forms. Its community is shaped by New York City’s active arts culture and supports students as they refine their practice and pursue work across the arts and media.
Financial Aid Counselor, New York City Hybrid
Advise NYU applicants, students, families, and community members on financial aid applications, policies, and eligibility. Support Title IV compliance and help resolve financial aid issues.
Description
- Serve applicants, admitted and enrolled students, families, and community members at the New York campus.
- Provide assistance through phone, email, virtual appointments, and in-person meetings.
- Counsel prospective, admitted, and enrolled students and parents on financial aid application procedures.
- Clarify university financial aid policies and processes.
- Help identify and resolve financial aid concerns.
- Monitor compliance and support team efforts related to Title IV and institutional financial aid policies and procedures.
Requirements
- Bachelor’s degree.
- At least two years of experience in financial aid or student services, or an equivalent combination of education and experience.
- Basic understanding of financial aid types, scholarships, and general student eligibility requirements.
- Demonstrated commitment to delivering excellent customer service.
- Strong organizational, interpersonal, and communication abilities.
- Working knowledge of Title IV requirements and institutional financial aid processes and systems.
- Ability to work with technology and information systems, including PeopleSoft, Campus Logic, Image Now, IDOC, Service Link, and Cisco.
- Familiarity with student information systems, needs analysis, and federal and state financial aid programs is preferred.
Benefits
- Three-year limited-term appointment.
- Hybrid work arrangement requiring 60% to 80% onsite work.