Airbnb operates a global travel marketplace that helps guests find and book accommodations from private rooms and apartments to entire homes and boutique hotels. Its platform also features locally hosted experiences, connecting travelers with activities beyond their lodging. The company works across travel, logistics, and eCommerce, supporting the technology and operations behind stays and experiences worldwide.
Engineering Manager, Payments and AirCover Insurance Platform — United States (Remote)
Lead Airbnb’s AirCover insurance platform as it evolves into a configurable system for global coverage. Drive experimentation, automation, platform scale, and team growth across regulated insurance products.
Description
- Guide the AirCover Insurance Platform team as it evolves from regional implementations into a configurable platform that can scale globally
- Expand the insurance platform into additional countries and products by making regulatory, pricing, coverage, and enrollment rules configurable
- Create experimentation capabilities for coverage offers, pricing, placement, and messaging, and measure their impact on attach rates
- Deliver the multi-year platform strategy and support its global rollout
- Use data and LLM-based automation to improve coverage decisions, quality, and the Host and guest experience
- Build and develop a team accountable for initiatives from inception through delivery
- Set long-term technical strategy and architecture in partnership with senior leaders
- Work with Product, Data Science, Legal, and Insurance leaders to establish priorities
- Develop reliable, auditable, scalable systems for policy and coverage management, enrollment, pricing inputs, and experimentation
- Own the team roadmap, technical direction, and operational health, including incident response and on-call quality
- Align stakeholders and partner teams around shared standards and a unified platform approach
- Integrate data science and machine learning insights and models into experimentation
- Contribute to design and code reviews
- Hire, mentor, and develop engineers while supporting their career progression
Requirements
- At least 10 years of relevant experience in the technology industry
- At least 5 years of experience as an Engineering Manager responsible for large-scale software systems
- Demonstrated ability to establish and maintain multi-year technical direction for a live, business-critical platform
- Experience leading major re-architecture efforts or multi-region expansions while continuing to deliver product value
- Strong expertise in backend platforms
- Experience building distributed systems and highly available services
- Background in insurance, payments, fintech, or another regulated industry is highly valued
- Strong product judgment grounded in data
- Experience designing experiments and using measurement to improve conversion or attach rates
- Experience managing and developing senior and staff-level engineers
- Excellent communication and influencing skills with technical and non-technical partners, including Legal, Finance, and Operations
- Demonstrated success building a culture of Diversity and Belonging within the organization and broader technology community
- Must reside in a state where Airbnb, Inc. has a registered entity, unless employed by another Airbnb entity with recruiter-confirmed eligibility
Benefits
- Eligibility for a bonus
- Eligibility for equity
- Employee benefits
- Employee Travel Credits
- Occasional work from an Airbnb office or participation in offsites
- Reasonable accommodations during the recruitment process for applicants with disabilities