American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
Director Counsel, Digital Innovation and Design — American Express (Hybrid, New York)
Advise American Express on digital products, user experience, accessibility, contracts, and emerging technology law. Build practical legal frameworks that support responsible, scalable innovation.
Description
- Advise teams that design, build, and operate American Express digital experiences and public-facing platforms
- Build expertise in digital law and design topics, including Legal UX, accessibility, electronic contracting, digital identity, open banking, APIs, artificial intelligence, and emerging technologies
- Counsel stakeholders on digital UX, customer journeys, customer-facing experiences, and marketing initiatives
- Work with product, design, technology, marketing, controls, and legal teams to incorporate legal requirements into digital experiences
- Create reusable legal design patterns, standards, guidance, playbooks, and scalable frameworks
- Draft, negotiate, and review NDAs, contracts, and provisions covering digital products, platforms, technology, and third-party relationships
- Lead or support legal research, strategic initiatives, and special projects involving digital, design, and emerging technology issues
- Provide legal guidance, training, and thought leadership to business partners, executives, and legal colleagues
- Collaborate across businesses, markets, and legal teams to advance consistent enterprise approaches and practical solutions
- Report to a Senior Counsel
Requirements
- J.D. degree and admission to practice law in at least one U.S. jurisdiction
- At least six years of relevant legal experience in a law firm, an in-house legal department, or both
- Experience advising on technology, digital products, commercial transactions, regulatory matters, or related subjects
- Strong analytical, legal research, drafting, negotiation, and problem-solving abilities
- Ability to assess complex legal and regulatory issues and convert them into clear, practical advice
- Proven ability to build effective relationships with legal colleagues, business clients, and stakeholders
- Ability to collaborate across legal, product, design, technology, marketing, controls, and other cross-functional teams
- Ability to prioritize and manage multiple complex matters in a fast-paced, deadline-driven environment
- Sound judgment, clear communication, personal accountability, and a practical, solutions-focused approach
- Ability to maintain an enterprise-wide perspective and create consistent, scalable legal approaches
- Interest in and ability to develop expertise in evolving digital experience, technology, and legal issues
- Eligible to work for American Express in the United States; visa sponsorship is not available
Benefits
- Annual bonus
- Equity, where applicable
- Benefits