Keywords Studios
Keywords Studios
Keywords Studios provides technology-enabled services to the global video game industry. Its work spans game development, art production, audio, quality assurance, localization, marketing, player engagement, accessibility, content globalization, and AI and technology solutions. With operations built on decades of industry experience, the company supports game creators and publishers across multiple stages of development and delivery. Keywords Studios also emphasizes responsible business practices and shares industry expertise focused on improving experiences for players worldwide.

DevOps Developer Productivity Engineer I

Improve Helpshift’s CI/CD pipelines, cloud infrastructure, and developer tools. Automate engineering workflows while supporting Kubernetes, observability, security, and reliability.

Description

  • Build and improve CI/CD pipelines for builds, tests, deployments, and releases
  • Automate recurring build, release, operational, and development tasks
  • Investigate pipeline failures and strengthen reliability
  • Support version control and release processes
  • Create scripts, CLI utilities, and internal tools that streamline engineering work
  • Find and address friction in developer workflows
  • Work with cloud infrastructure for CI/CD and development environments
  • Help automate infrastructure provisioning and configuration
  • Build and support containerized applications and workloads
  • Support Kubernetes development and deployment environments
  • Set up and maintain monitoring and logging for developer experience systems
  • Troubleshoot issues using metrics, logs, and traces
  • Help create dashboards and alerts for engineering infrastructure
  • Apply secure development and CI/CD practices
  • Add security checks to engineering workflows
  • Support engineering teams’ development and test environments
  • Improve build and test processes
  • Help automate sandboxes and other environments
  • Diagnose issues across CI/CD, infrastructure, containers, and development environments
  • Find root causes using logs, metrics, and system information
  • Escalate complex issues and work with others to resolve them
  • Provide operational support and help resolve incidents

Requirements

  • Bring 2–5 years of experience in software engineering, DevOps, infrastructure, platform engineering, SRE, or a related area
  • Understand Linux or Unix systems
  • Have hands-on experience with CI/CD and automation
  • Know Git and software development workflows
  • Have experience with Docker and/or Kubernetes
  • Have experience with at least one programming or scripting language
  • Have exposure to cloud platforms, preferably AWS
  • Understand Infrastructure as Code fundamentals
  • Understand monitoring, logging, and troubleshooting
  • Demonstrate strong problem-solving and debugging skills
  • Be comfortable using command-line tools
  • Communicate and document effectively
  • Be willing to learn and work with varied technologies
  • Take ownership of assigned work and see it through to completion
  • Have experience with Jenkins or another CI/CD platform
  • Have experience with AWS
  • Have experience with Kubernetes or EKS
  • Have experience with Terraform, AWS CDK, CloudFormation, or Ansible
  • Have experience with Python or shell scripting
  • Have exposure to Prometheus, Grafana, or similar observability tools
  • Be familiar with Helm and GitOps
  • Have experience with developer tools or internal engineering platforms
  • Be familiar with VS Code, IntelliJ, or similar IDEs
  • Have experience with testing infrastructure

Benefits

  • Deliver assigned developer experience projects and tasks reliably
  • Reduce repetitive manual engineering work through automation
  • Improve the reliability of CI/CD and development workflows
  • Troubleshoot and resolve developer experience issues more quickly
  • Take on increasing ownership of developer experience systems and tools
  • Collaborate positively with engineering teams

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