
GKN Aerospace designs and manufactures aerospace systems for commercial and defense aviation. Its portfolio includes airframe and engine structures, landing gear, electrical interconnection systems, transparencies, and aftermarket services. Operating more than 32 manufacturing locations across 12 countries, the company supplies over 90% of the world’s aircraft and engine manufacturers. GKN Aerospace combines large-scale manufacturing with work in advanced aerostructures, engine systems, sustainability, and aerospace innovation.
Business Systems Specialist, ERP and PLM
Support GKN Aerospace’s ERP, PLM, and manufacturing systems. Improve traceability, reporting, data integrity, and operational efficiency.
$90,153 – $112,691 / year
On-siteFull-timeMiddleSeniorEnglish RequiredBusiness OperationsDescription
- Serve as the main contact for end-user support.
- Troubleshoot ERP, PLM, and business process issues.
- Investigate and resolve system incidents and application problems.
- Collect, analyze, and document business requirements.
- Support traceability, validation, reporting, and data integrity for manufacturing parts, bills of materials, and standard operating procedures.
- Assess business processes and recommend system and workflow improvements.
- Coordinate issue tracking, testing, deployment, and resolution.
- Help implement, configure, test, and deploy system features, enhancements, upgrades, and process improvements.
- Build and maintain ERP reports, queries, dashboards, and data extracts.
- Prepare and update process documentation, work instructions, training materials, and system procedures.
- Train users, share knowledge, and provide ongoing guidance.
- Monitor applications and processes for performance, data quality, compliance, and stability.
- Assist with month-end and year-end reporting and close activities.
- Help with audits, compliance initiatives, and documentation reviews.
- Work with vendors, consultants, auditors, and business partners.
- Advance continuous improvement across manufacturing, ERP, and PLM systems.
- Support users across U.S. time zones as needed.
Requirements
- Bachelor’s degree in computer science, information systems, engineering, business, or a related field, or an equivalent combination of education and experience.
- At least five years supporting enterprise manufacturing ERP systems, preferably in aerospace or manufacturing.
- At least five years using Infor LN or a comparable enterprise manufacturing ERP platform.
- Strong knowledge of manufacturing processes, including materials management, production, inventory control, engineering change management, and reporting.
- Demonstrated analytical, troubleshooting, and problem-solving ability.
- Clear communication with technical and non-technical stakeholders.
- Ability to work independently, manage competing priorities, and exercise sound judgment.
- Must qualify as a U.S. Person under ITAR regulations.
- Preferred: experience supporting aerospace manufacturing systems and business operations.
- Preferred: experience with AS/400, American Software Incorporated ERP systems, iQuery, Query/400, DBU, DFU, RPG/400, RPG ILE, COBOL/400, CL, SQL/400, SQL Server, ERP integrations, reporting solutions, data analysis, enterprise business applications, and geographically dispersed or remote teams.
Benefits
- Access to training opportunities.
- Commitment to diversity, inclusion, and belonging.
- Accessible recruitment and reasonable adjustments.