Highmark Health
Highmark Health
Highmark Health is a healthcare organization focused on improving how people experience and access care. Its work spans clinical services, technology, finance, marketing, and other functions that support the delivery of healthcare. As an independent licensee of the Blue Cross Blue Shield Association, the company brings together a broad range of professionals to help evolve the healthcare system. Highmark Health also highlights diversity, equity, and inclusion, with recognition for disability inclusion and military-friendly employment.

Business Systems Analyst at Highmark Health

Support application lifecycle management, requirements analysis, testing, and Agile delivery for Highmark Health’s health insurance business, enGen. Partner with customers and technical teams to develop reliable business capabilities and solutions.

Description

  • Support analysis across the application product lifecycle for one or more application components
  • Partner with customers to understand capability needs and collect project specifications
  • Develop business cases and cost analyses
  • Convert high-level business needs into detailed requirements
  • Analyze data to uncover business problems, trends, and process improvement opportunities
  • Design and execute test cases
  • Prepare root cause analyses and corrective action plans
  • Confirm that customer needs are met and deliverables meet quality expectations
  • Identify, document, and resolve risks, defects, and issues
  • Assess market trends to inform competitive insights and business value statements
  • Mentor junior team members
  • Collaborate with customers, software engineers, architects, capability managers, and other stakeholders to advance business solutions
  • Create and maintain business vision, requirements, personalization, and user interface design deliverables
  • Contribute throughout the software development lifecycle on Agile Scrum teams
  • Support requirements testing through test plans, scenarios, documentation, and defect management
  • Maintain required standards and approvals across the project lifecycle
  • Communicate with team members, customers, partners, and management
  • Support or lead requirements walkthroughs and sprint reviews
  • Report project progress, enable vendor solutions, and maintain accurate documentation
  • Handle additional duties as assigned

Requirements

  • Bachelor’s degree in business management, information systems, or a closely related discipline
  • Three to five years of experience in IS or IT
  • Strong analytical ability
  • Problem-solving capability
  • Effective communication skills
  • Report-writing experience
  • SQL proficiency
  • Experience with Agile methodology
  • Agile project management experience
  • English proficiency; no additional language is required
  • Ability to follow HIPAA requirements, data security guidelines, company policies, and the Code of Business Conduct
  • Availability to travel 0% to 25%

Benefits

  • The role is listed with a remote work designation
  • Travel is required 0% to 25%

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