Orion Health develops healthcare technology for population health management, precision medicine and health information exchange. With more than 30 years of experience and operations in 13 countries, the company also applies AI and machine learning to support clinicians and patients and improve health outcomes.
Business Analyst, Healthcare Software — Toronto Hybrid
Translate healthcare customer needs into clear requirements, workflows and specifications for Orion Health’s clinical information solutions. Support implementation, testing and customer acceptance in a hybrid Toronto role.
Description
- Gather and document business needs with customers and clinical stakeholders
- Map existing and future workflows, use cases and functional requirements
- Write and maintain specifications for application features and user interfaces
- Keep business requirements, system specifications and acceptance criteria traceable
- Gather stakeholder feedback and secure agreement on requirements before implementation
- Partner with Product and delivery teams to assess feasibility, options, enhancements and scope changes
- Interpret API specifications and healthcare data, connecting them to application features and interfaces
- Help implementation, engineering and QA teams resolve requirements questions and plan tests
- Investigate issues to distinguish data problems, application behaviour, defects and changed requirements
- Take part in demonstrations, prepare release notes and support customer acceptance testing
Requirements
- At least three years of relevant business analysis experience in software delivery, implementation or a similar setting
- Proven ability to gather requirements independently, create functional specifications and coordinate stakeholder reviews
- Strong documentation skills, including writing requirements for implementation and QA teams
- Enough technical understanding to interpret API documentation and structured data such as JSON
- Experience supporting internal and user acceptance testing and clarifying defects or change requests
- Excellent written and verbal communication skills
- Strong organisation and follow-through across concurrent workstreams and detailed deliverables
- Collaborative, pragmatic problem-solving approach
- Preferred: Healthcare technology experience, with familiarity with clinical terminology and workflows
- Preferred: Knowledge of FHIR or other healthcare interoperability standards
- Preferred: Experience supporting healthcare programmes in Ontario
Benefits
- Hybrid arrangement with about two days per week in the office
- Work on healthcare solutions for clinical users and patients
- Share knowledge and solve problems collaboratively within the Professional Services team
- Take ownership of important customer work
- Contribute to healthcare innovation through data, digital technology and AI