The Parts Authority is an automotive parts retailer serving consumers and businesses involved in vehicle repair. Its product range covers parts and accessories for a broad selection of vehicle makes and models, with shoppers able to find items by vehicle type, part number, or keyword. Based in Hyattsville, Maryland, the company operates at the intersection of automotive retail, parts distribution, and repair support.
Auto Parts Counter Sales Professional - Dyersville, Iowa
Drive inside sales for The Parts Authority by serving automotive customers, sourcing parts, preparing quotes, and converting orders. Build lasting customer relationships while supporting installers, fleets, municipalities, and dealerships.
Description
- Report to the Store Manager
- Develop and maintain productive, long-term relationships with existing customers
- Close sales, meet performance targets, and support business growth
- Serve customers courteously and professionally
- Understand customer needs and recommend suitable solutions
- Source difficult-to-find parts and negotiate favorable vendor pricing
- Prepare accurate quotes and follow up to secure completed orders
- Monitor lost sales and promote company specials
- Support coworkers and identify additional sales opportunities
- Process orders for installers, fleets, municipalities, and car dealerships
- Complete other assigned duties
- Maintain and promote a safe workplace
- Safeguard and transfer cash and other assets
Requirements
- At least three years of counter-sales experience in a competitive market, preferably in wholesale aftermarket auto parts
- Outstanding telephone skills with a positive, enthusiastic, attentive manner
- An established customer base is advantageous
- Strong negotiation, interpersonal, written, and verbal communication abilities
- Commitment to excellent customer service and surpassing sales targets
- Demonstrated ability to develop and sustain business relationships
- General automotive knowledge preferred
- Results-driven approach with proven closing ability and dedication to growth
- Experience using point-of-sale systems
- Working knowledge of Microsoft Office, including Word and Excel
- Strong organization and time-management capabilities
- Spanish or Chinese language skills, including Mandarin or Cantonese, are advantageous
- Ability to work independently and achieve objectives
- Outgoing, confident, proactive, positive, and persistent approach to meeting goals
Benefits
- Medical, prescription, dental, and vision coverage
- Basic life and accidental death and dismemberment insurance
- Short- and long-term disability coverage
- Flexible spending account
- Commuter expense reimbursement account
- Health savings account
- Health reimbursement account
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Identity theft insurance
- Legal plan insurance
- Pet insurance
- Employee assistance program
- Paid holidays
- Sick leave
- Vacation leave
- Profit-sharing and 401(k) plan
- Employee merchandise discounts