WVU Medicine
WVU Medicine
WVU Medicine is a comprehensive healthcare system affiliated with West Virginia University, serving communities throughout West Virginia through hospitals and regional medical centers. Its network includes J.W. Ruby Memorial Hospital and WVU Medicine Children’s, with services spanning routine care, specialty medicine, and advanced treatments such as robotic heart surgery. Alongside patient care, WVU Medicine supports medical education, clinical research, and community health initiatives, offering opportunities across a large healthcare organization.

Associate Systems Analyst, Grand Central and Prelude

Support healthcare software maintenance, testing, training, and optimization at WVU Health System. Coordinate projects and provide end-user support for clinical and business systems.

Description

  • Support software system design, implementation, maintenance, and optimization
  • Diagnose and resolve IT issues, escalating them when needed
  • Implement and test system updates and basic workflows
  • Conduct functional and integrated testing, document results, and identify improvements
  • Identify, diagnose, and correct system errors
  • Apply user security settings with guidance from senior analysts
  • Support data imports and exports, along with basic reporting
  • Gather requirements with team members and business partners, and align technical solutions with business objectives
  • Assist with project scope, planning, deliverables, schedules, and milestones
  • Coordinate project activities and facilitate meetings
  • Maintain project documentation, reports, and status updates
  • Identify project risks and issues, and support their mitigation and resolution
  • Deliver classroom, one-on-one, and remedial end-user training
  • Assess user readiness and provide ongoing systems support
  • Help develop training curricula and content
  • Build technical knowledge through training, workshops, research, and knowledge sharing

Requirements

  • Bachelor’s degree in computer science, information technology, or a related field, or two years of relevant experience
  • Relevant certifications or proficiencies may be required, with a target completion date within 90 days after formal training provided by WVUHS Information Technology
  • Preferred experience with applicable business, clinical, imaging, or web application systems
  • Systems administration proficiency preferred
  • Preferred experience in inpatient and outpatient clinical settings
  • Understanding of HL7, FHIR, and DICOM preferred
  • Knowledge of cloud-based healthcare applications and web services preferred
  • Knowledge of reporting tools preferred
  • Foundational experience analyzing business needs and documenting functional specifications
  • Ability to use process maps, workflow diagrams, and data analytics
  • Foundational troubleshooting and systems testing skills
  • Written and verbal communication skills
  • Ability to respond to changes and system issues
  • Ability to prioritize and manage multiple tasks and deadlines
  • Ability to travel to other WVUHS facilities or affiliated sites as needed
  • Ability to frequently walk, stand, stoop, kneel, reach, push, pull, lift, and grasp
  • Ability to sit for extended periods

Benefits

  • Equal opportunity employer
  • Reasonable accommodations available for individuals with disabilities
  • Formal training provided by WVUHS Information Technology
  • 40 scheduled hours per week
  • Day shift
  • Exempt position

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