The Ohio State University, Main Campus
The Ohio State University, Main Campus
1 – 10 Employees
Education
The Ohio State University, Main Campus is a public research university in Columbus, Ohio, founded in 1870. Its academic community spans undergraduate, graduate, and professional education, alongside research initiatives and partnerships that connect students, faculty, and industry collaborators. The university also supports campus life through academic, recreational, and wellness services, while promoting community involvement, leadership development, and an inclusive experience across its Ohio campuses.

Associate Director of Patient Access at Ohio State University Medical Center (Hybrid)

Lead patient-access technology and precertification operations for Ohio State University Medical Center. Improve access, regulatory compliance, hospital-service delivery, and reimbursement through optimized systems and processes.

Description

  • Lead projects and technology development across the Medical Center
  • Improve precertification work queues and team productivity
  • Introduce technology that strengthens the precertification process
  • Oversee admission notifications and internal and external BOT technology
  • Use EPIC hospital billing systems, including EmPA and ASA
  • Act as the subject matter expert on external insurer processes and portals
  • Expand effective technology use within the hospital billing system
  • Support the rollout of new programs
  • Create and track outcome measures
  • Maintain compliance with JCAHO and other regulatory requirements
  • Assess complex matters and follow appropriate escalation procedures
  • Deliver high-level, considerate customer service
  • Put the Medical Center’s strategic plan into practice to advance access, services, and reimbursement

Requirements

  • Bachelor’s degree required
  • Healthcare experience preferred
  • Demonstrated leadership and management experience
  • Computer proficiency required
  • Proficiency with relevant applications and systems
  • Strong verbal, written, and presentation skills
  • Professional conduct and the ability to earn confidence across organizational levels
  • Successful background-check completion required for final candidates
  • A drug screen or physical examination may be required after an offer

Benefits

  • Regular position
  • 40 scheduled hours
  • First shift
  • Equal opportunity employment, including veterans and people with disabilities