Kyndryl is an IT infrastructure services company that helps enterprise organizations design, operate, and modernize complex technology environments. Its work spans consulting, cloud services, cybersecurity, data and AI, and digital workplace transformation, supporting organizations in industries including automotive, healthcare, banking, and logistics. Kyndryl combines infrastructure expertise with technology partnerships to address mission-critical systems, reduce operational complexity, and help businesses adapt to changing technology needs.
AI Innovation Lab Event Coordinator - Kyndryl Frisco Hybrid
Coordinate customer visits and hybrid events for Kyndryl’s AI innovation lab in the Dallas-Fort Worth area. Lead logistics, stakeholder coordination, promotion, and engagement measurement.
Description
- Plan and deliver in-person, virtual, and hybrid site visits and events
- Turn customer visit and event objectives into plans with defined audiences, goals, timelines, and success measures
- Oversee event logistics, including vendors, registration workflows, speaker support, and run-of-show execution
- Coordinate with account, technical, and user experience teams to align messaging throughout each visit or event
- Support promotion and post-event follow-up to increase measurable engagement and pipeline contribution
- Measure event performance, gather insights, and record outcomes to inform future planning
- Keep stakeholder documentation, schedules, and status updates current
- Apply brand guidelines and customer experience standards consistently
Requirements
- Experience supporting or delivering marketing events, webinars, or experiential programs
- Ability to manage multiple event workstreams at once through clear plans and priorities
- Experience coordinating internal teams and external vendors to deliver events on schedule
- Working knowledge of event metrics, including attendance, engagement, and follow-up actions
- Strong attention to detail across logistics, timelines, and execution
- Ability to document plans, outcomes, and lessons learned clearly and systematically
- Preferred: Experience supporting B2B campaign or event marketing programs
- Preferred: Familiarity with virtual event platforms and registration tools
- Preferred: Experience partnering with sales or demand teams on post-event follow-up
- Preferred: Background in hospitality, marketing, or a related field
- Must be willing to work at the client site 3–5 days per week
Benefits
- Discretionary annual bonus opportunity based on performance
- Medical and dental insurance coverage
- Disability benefits
- Retirement benefits
- Paid leave
- Paid time off
- Employee learning programs and access to industry certifications, including Microsoft, Google, Amazon, and Skillsoft
- Company-wide volunteering and charitable giving platform
- Access to advanced resources and Fortune 100 clients