Coconut Software
Coconut Software
Coconut Software develops appointment scheduling, advisor optimization, and lobby management software for banks and credit unions. Its platform helps financial institutions connect customers with the right experts, coordinate in-person and video banking, and manage service operations. Reporting, analytics, and integrations with existing systems support teams in improving efficiency and the customer experience.

Intermediate DevOps Engineer at Coconut Software (Canada Remote)

Support Kubernetes, AWS, CI/CD, and AI infrastructure for Coconut Software. Improve reliability across a branch-performance platform used by financial institutions.

विवरण

  • Plan, deploy, and maintain business-critical applications.
  • Work with senior engineers and colleagues across teams.
  • Help maintain and improve the Kubernetes cluster.
  • Take ownership of assigned reliability project tasks.
  • Support continuous deployment using cloud services.
  • Investigate recurring operational issues and resolve their root causes.
  • Use open-source technologies and orchestration tools to build scalable, dependable infrastructure.
  • Build and run infrastructure for Engineering AI projects, including Amazon Bedrock and AI/LLM workloads on AWS.
  • Create automation and tooling with Python, Bash, or similar languages.
  • Configure and manage databases, including MySQL.
  • Improve CI/CD pipelines and deployment workflows.
  • Enhance monitoring, alerting, and observability.
  • Work with other teams in shared source-code repositories.
  • Join the shared on-call rotation and handle production incidents.
  • Apply AI tools to address customer and business needs.

आवश्यकताएँ

  • Bachelor’s degree or equivalent professional experience.
  • Two to four years of professional experience in DevOps, site reliability, or infrastructure roles.
  • Strong problem-solving and communication abilities.
  • A solid grasp of DevOps fundamentals.
  • Practical experience with Kubernetes or another orchestration platform.
  • Experience with cloud infrastructure concepts.
  • Experience working with CI/CD pipelines.
  • Experience managing cloud resources with Terraform.
  • Basic familiarity with Terraform modules and workspaces.
  • Experience with monitoring and alerting tools such as Datadog, Prometheus, Grafana, or CloudWatch.
  • Familiarity with JIRA or a comparable task-management tool.
  • Foundational Linux or Unix administration skills.
  • Ability to work with open-source technologies and cloud services.
  • Knowledge of Go, Python, or shell scripting.
  • Familiarity with DNS, IP addressing, and access control lists.
  • Knowledge of MySQL and Redis administration.
  • Foundational familiarity with AI tools and large language models.
  • Practical use of AI coding agents for infrastructure-as-code, scripting, or troubleshooting.
  • Banking or financial-institution experience or knowledge is an asset.

लाभ

  • Flexible hours and Cabana Days.
  • A supportive, flexible work environment.
  • Support for professional development, learning, and career growth.
  • Regular one-to-one coaching with your manager and opportunities to connect with the executive team.
  • Health and dental coverage, virtual care, and disability top-up from your first day.
  • Access to a virtual mental health and employee assistance platform.
  • Wealthsimple group retirement savings plan with employer matching.
  • Annual wellness benefit of $1,000.
  • Remote work from anywhere in Canada.
  • Employee stock options.
  • Internet subsidy with each paycheck.
  • Tiki Bucks incentive program and bonuses.
  • Competitive pay.
  • Annual performance and compensation reviews through the Performance Acceleration program.

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