Provide first-line technical assistance in German and English for an IT services and consulting company. Resolve user issues through phone, email, chat, and ticketing tools.
Configure and manage SAP GRC Access Control, Process Control, and Risk Management solutions for a global chemical manufacturer. Lead governance, audit, risk, and compliance initiatives across the organization.
Lead the design and governance of a Microsoft Fabric-based AI ecosystem for a global chemical manufacturer. Guide platform integrations, responsible AI, cost controls, model strategy, and a team of AI and machine learning engineers.
