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Cogeco Connexion
Cogeco Connexion
1 Jobs Indexed
1,001 – 5,000 Employees
B2CMediaTelecommunications
Cogeco Connexion is a telecommunications and media company serving communities in Ontario and Quebec, with a focus on smaller cities and local customer support. Its services include high-speed broadband internet, high-definition television, video on demand, VoIP, IPTV, and IT hosting. With more than 65 years of operations, the company provides connectivity and entertainment services, including internet speeds of up to 1 Gbps, to residential and business customers.
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Cogeco Connexion

Retention Specialist (Hybrid) - Cogeco Connexion

Cogeco Connexion
1,001 – 5,000 Employees
B2CMediaTelecommunications
CACanadaHybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer Retention SpecialistCustomer Success

Help Cogeco customers remain connected by resolving service and billing concerns, negotiating tailored solutions, and identifying retention and upselling opportunities. This full-time hybrid role manages inbound and outbound customer interactions while supporting service quality and sales targets.

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