
Vulnerable Customer Account Manager
Funding Circle UKSupport vulnerable small-business customers in the UK through compassionate debt recovery. Agree payment plans, clarify balances and connect customers with external support.
Ochish


Support vulnerable small-business customers in the UK through compassionate debt recovery. Agree payment plans, clarify balances and connect customers with external support.

Process UK small-business loan applications for Funding Circle, reviewing financial records, completing KYC checks, and addressing operational risk. Support accurate borrower onboarding through document review, data reconciliation, quality assurance, and cross-team collaboration.

Support Funding Circle’s small-business borrowers through financial difficulties by managing cash collections, clearing aged debt, and helping prevent loan defaults.