Pfizer is a global pharmaceutical company focused on developing and providing medicines and healthcare services that support health throughout life. Its work spans scientific innovation and access to safe, effective, and affordable treatments, with a particular emphasis on advancing therapies for cancer and other significant health conditions. The company’s profile may be relevant to professionals exploring careers in pharmaceutical research, healthcare, and related commercial functions.
Senior Manager, Content Delivery and Insights - Pfizer (Hybrid, New York City)
Lead content delivery analytics and optimization for Pfizer’s global pharmaceutical marketing operations. Build reporting and AI-enabled insight solutions across Power BI, Adobe platforms, and promotional content workflows.
Description
- Improve performance, efficiency, and value across Pfizer’s promotional content delivery ecosystem.
- Use data, analytics, and AI-enabled insights to identify optimization opportunities from strategy through deployment.
- Deliver reporting and insight services across Adobe Workfront, GCMA, AEM, Power BI, and related content platforms.
- Analyze reports for defined business needs while tracking reporting trends, adoption, and usage.
- Build and maintain a core catalog of reports and dashboards across Adobe tools and Power BI.
- Advise teams on developing report variations for business and agency requirements.
- Resolve issues involving the interpretation of reporting metrics.
- Lead complex projects influencing Biopharma Operations and CMO stakeholders.
- Develop multiple solutions for complex challenges affecting CMO and agency performance.
- Apply independent judgment to complex decisions and self-directed initiatives.
- Support U.S. and International Commercial priorities.
- Increase speed to market, content effectiveness, and operational efficiency while reducing cost to serve and enabling continuous optimization.
Requirements
- Bachelor’s degree with at least six years of relevant experience, preferably in pharmaceuticals, or an MBA/MS with at least five years of experience, preferably in marketing and technical roles.
- Extensive experience operating and supporting marketing content technology platforms.
- Excellent communication and analytical abilities.
- Demonstrated Power BI experience is required.
- Proven record of delivering business services.
- Strong commitment to optimization and excellence.
- Experience delivering exceptional customer service and experiences.
- Demonstrated ability to collaborate effectively as a team member.
- Evidence of learning agility and completing services within accelerated timelines.
- Ability to resolve conflicts, manage stakeholders without direct authority, and work effectively in a matrixed environment.
- Strong Power BI expertise; certification is a plus.
- Experience with Adobe Workfront, Adobe Experience Manager, other Adobe products, or content management technologies.
- Familiarity with operational processes and detailed content production workflows.
- Experience using AI to optimize business processes and create clear presentations and workflows.
- Must be authorized to work in the United States for any employer.
- This role does not offer U.S. work visa sponsorship now or in the future; permanent U.S. work authorization is required.
- benefits
Benefits
- Global Performance Plan with a 17.5% target bonus based on base salary.
- Share-based long-term incentive program.
- 401(k) plan with Pfizer matching contributions.
- Additional Pfizer retirement savings contribution.
- Paid vacation, holidays, and personal days.
- Paid caregiver, parental, and medical leave.
- Medical, prescription drug, dental, and vision coverage.
- Relocation assistance may be available based on business needs and eligibility.