Edwards Lifesciences develops patient-focused medical technologies for cardiovascular care. Its portfolio includes transcatheter heart valves, surgical valve solutions, mitral and tricuspid therapies, and critical care systems for hemodynamic, remote, and predictive monitoring. The company also conducts clinical research and supports healthcare innovation aimed at improving outcomes for people living with cardiovascular disease. Hiring may span medical technology, clinical research, engineering, critical care, and related corporate functions.
Senior Clinical Specialist, Transcatheter Heart Valves — Malaysia
Support transcatheter heart valve sales and procedures across Malaysia for Edwards Lifesciences. Train physicians and hospital teams, and provide technical support during procedures.
Description
- Act as the Transcatheter Heart Valve business unit’s primary contact for the assigned territory or customers.
- Build lasting relationships with customers and other key influencers.
- Grow the regional network and strengthen Edwards’ market position.
- Identify, develop, and close new business opportunities.
- Find ways to improve performance against sales targets.
- Create and carry out an annual plan to meet regional goals.
- Teach transcatheter therapy, device handling, integration, and troubleshooting at an expert level.
- Provide support during procedures.
- Arrange individual training as needed and structured in-service education in the operating room.
- Train physicians and hospital staff on technical aspects of investigational products and procedures.
- Follow up during commercial procedures to maintain education and technical support for clinical research.
- Work with Business Managers to expand sales in strategic accounts.
- Carry out other duties assigned by leadership.
Requirements
- Bachelor’s degree in a related field.
- At least five years of sales experience.
- Clinical support or in-service training experience preferred.
- Cardiovascular or cardiac knowledge preferred.
- Experience in the medical device industry.
- Thorough knowledge of the strengths and limitations of own and competing products.
- Strong understanding of the business, medical device industry, and regional sales environment.
- Thorough knowledge of customer organizations and how market conditions affect them.
- Understanding of hemodynamic monitoring or relevant cardiovascular anatomy, pathology, and physiology for Edwards medical products.
- Ability to manage competing priorities in a fast-paced environment.
- Strong attention to detail.
- Ability to understand customer needs, feedback, and objections.
- Ability to explain products in ways that shape customers’ understanding of their value.
- Creativity and skill in influencing new and existing customers with tact and diplomacy.
- Compliance with company policies, including pandemic protocols and Environmental Health and Safety requirements.
- Ability to apply appropriate controls to prevent injuries and protect the environment.
Benefits
- Full-time role.
- Opportunity to contribute to better outcomes for patients worldwide.
- Exposure to innovative transcatheter heart valve technologies.
- Clinical education and training opportunities.