Clarion Housing Group is a housing association working across real estate, nonprofit services, and social impact. It provides homes for around 350,000 people and develops more than 2,000 new homes each year. Through Clarion Futures, its charitable foundation, the organisation also helps residents access employment opportunities, improve neighbourhoods, and support sustainability initiatives. Its work is focused on expanding access to affordable, suitable housing and strengthening the life opportunities that a secure home can provide.
Regional Housing Administrator - London (Hybrid)
Support Clarion Housing Group’s London neighbourhood teams with regional housing administration. Manage repairs, tenancy records, lettings, gas safety procedures, and income collection.
Description
- Provide responsive and efficient administrative support to the Neighbourhood Team with a strong customer focus.
- Report communal repairs to contractors and keep associated records up to date.
- Manage gas safety procedures, coordinate with contractors, and raise purchase orders.
- Maintain accurate garage tenancy records.
- Process lettings and tenancy terminations.
- Support effective income collection.
- Coordinate with colleagues on property inspections.
- Work between the Corsica Street and Wrights Road offices in London.
Requirements
- Prior experience working in a customer service environment.
- A clear commitment to providing excellent customer service.
- The ability to produce clear, accurate, and concise records.
- The ability to interpret data from multiple sources.
- The ability to organise and prioritise a demanding workload.
- Eligibility to work in the UK.
- Residence in England or Wales throughout the employment period.
- Clarion cannot provide visa sponsorship.
Benefits
- A benefits package designed to support your lifestyle and wellbeing.
- Occasional home working by agreement with your line manager.