Vinfen is a nonprofit health and human services organization that has supported people and communities since 1977. Its community-based programs serve people living with mental health conditions, intellectual and developmental disabilities, brain injuries, autism, and other behavioral health challenges. Across more than 500 locations in Massachusetts and Connecticut, Vinfen delivers recovery and habilitation services, supported living, education and employment support, clinical and peer services, and crisis response. The organization serves approximately 14,000 people each year and brings together healthcare, social impact, and human services teams focused on advocacy, resilience, and self-determination. Its broader community work includes partnerships, volunteering, events, and fundraising.
Lead Residential Counselor, Mental Health Services - Haverhill, MA
Lead residential support for adults receiving mental health services, including independent-living preparation, medication management, crisis response, and daily care. This onsite Vinfen role supports community-based services in Massachusetts.
Description
- Deliver direct support in a GLE/SIE residential program
- Help Persons Served address barriers and develop skills for independent living
- Carry out Treatment Plan interventions in coordination with the LPHA Clinician
- Support the Program Director with administrative work and orient new residents
- Work with Integrated Team members to respond to Persons Served needs
- Communicate with families when appropriate
- Help Persons Served obtain medical and psychiatric services
- Store, administer, record, and dispose of medications in line with MAP requirements and Vinfen procedures
- Deliver crisis interventions and contact on-call backup when necessary
- Keep the licensed residence safe, clean, comfortable, and well maintained
- Serve as Medication Officer, Safety Officer, or Human Rights Officer when assigned
- Organize and lead weekly resident meetings, including menu planning
- Shop for groceries and assist with meal preparation
- Promote resident engagement and advocate for Persons Served
- Participate in training, supervision, and staff meetings
- Complete documentation, incident reports, infection-control inventories, and quality-improvement work
- Apply evidence-based approaches such as Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, WRAP, Seeking Safety, and Cognitive Behavioral interventions
- Handle physical site upkeep and other assigned responsibilities
Requirements
- High school diploma or equivalent required
- Associate degree in a human services field preferred
- Prior experience as a residential counselor supporting people with mental health challenges preferred
- One to two years of relevant human services experience preferred
- Bilingual or bicultural candidates and applicants with lived experience of psychiatric conditions are encouraged to apply
- Driving is required with either a Vinfen van or a personal vehicle
- Personal-vehicle use requires adequate insurance and a safe driving record subject to annual review
- Present a valid driver's license at the time of hire
- Must be at least 21 years old
- Must have held a valid U.S. driver's license for at least six months
- Pass a driver's screening background check
- Able to stand, walk, bend, kneel, stoop, crouch, crawl, climb, and perform other physically active tasks
- Able to lift at least 25 pounds using proper technique or a two-person lift
- Able to use a computer, calculator, copier, and printer
- Able to assist Persons Served with activities of daily living
- Able to communicate effectively with Persons Served, staff, and external representatives
- Obtain CPR certification within two weeks of hire
- Obtain First Aid certification within two weeks of hire
- Obtain MAP certification within 150 days of hire