Jagex is a British video game developer based in Cambridge, known for creating RuneScape and other massively multiplayer online experiences. Its work centers on long-running games, player-led communities, and the design of expansive worlds filled with ongoing adventures. With teams spanning gaming and media, Jagex is recruiting talent to help evolve its games and strengthen the experiences shared by players around the world.
Lead Commercial Analyst, Cambridge Hybrid
Lead commercial analysis for Jagex’s RuneScape ecosystem, focusing on ARPU, subscriptions, pricing, budgets, and forecasts. Build models and dashboards that support revenue decisions and inform senior leadership.
Description
- Calculate and analyze ARPU, compare results with budgets and forecasts, investigate variances, and recommend corrective actions.
- Track subscription volumes and cohort performance against financial plans, highlighting variances and proposing next steps.
- Create and maintain financial models and Tableau dashboards for pricing strategy, long-term planning, and accountability for ARPU and subscription results.
- Evaluate revenue metrics, trends, and performance drivers—including chargebacks and fraud—and determine their financial effects.
- Communicate clear, decision-ready insights to senior leaders.
- Supply ARPU and subscription assumptions for annual budgeting and forecasting.
- Work with Pricing & Subscription, Data Engineering & BI, and Finance teams on pricing strategy, data, dashboards, commercial reporting, and revenue analysis.
Requirements
- Substantial experience in data analysis, preferably within gaming or a subscription-led business.
- Experience working in a private equity-backed or comparable environment is advantageous.
- Advanced financial modelling, budgeting, forecasting, and variance analysis skills, with evidence of turning analysis into actions that improve business performance.
- Working knowledge of SQL, Python, R, or similar data-focused languages.
- Experience with Tableau, Power BI, or comparable data-visualization tools.
- Strong analytical and strategic judgment, with the ability to make complex financial topics accessible to non-financial colleagues.
- Excellent communication and relationship-building skills across all levels of an organization.
- Meticulous attention to detail and a consistent focus on accuracy.
- Curiosity and a record of developing creative solutions to complex challenges.
- Based in, or willing to relocate within a practical commuting distance of, Jagex’s Cambridgeshire, UK office.
- Permanent UK work authorization without employer-sponsored visa support.
Benefits
- Private healthcare with dental coverage.
- Employer pension contributions of at least 6%.
- Employee Assistance Programme and onsite counselling.
- Life insurance.
- Discretionary annual performance bonus.
- Enhanced family leave from the first day of employment.
- Flexible working hours.
- 25 days of annual leave plus bank holidays, with the option to buy or sell holiday days.