Haemonetics develops medical technology solutions for organizations involved in blood and plasma care. Its products and services support plasma centers, hospitals, and blood centers by helping improve operational efficiency, patient care, productivity, quality, and safety. The company’s work combines healthcare expertise with manufacturing and consulting capabilities to help advance more effective standards and outcomes across the sector.
Field Service Engineer - UK South East England or Midlands Remote
Install, maintain, troubleshoot, and repair Haemonetics blood-management medical systems. Train customers and employees across South East England or the Midlands, with travel throughout the UK as needed.
Description
- Install, maintain, troubleshoot, and repair Haemonetics systems for customers in the assigned region
- Reduce system downtime through effective site training and prompt investigation of technical issues
- Plan, coordinate, and prepare application-training sessions
- Train site personnel to use installed medical equipment effectively
- Coordinate and provide technical training for customer personnel and Haemonetics employees
- Build relationships with prospective customers through product demonstrations
- Promote Haemonetics products to existing customers
- Travel throughout the assigned region and the UK as required
Requirements
- Degree in technical engineering or equivalent technical education with strong technical knowledge, or at least four years of experience in field service, medical devices, or a comparable role
- Outstanding customer-service skills and a confident, professional approach in customer-facing settings
- Technical aptitude for understanding products and training customers and users
- Excellent command of English
- Willingness to travel and stay overnight, averaging one or two nights per week
- Ability to work independently in a continuously changing environment
- Self-motivation and a proven ability to work autonomously
- Strong time-management skills under time constraints
- Computer literacy and basic networking knowledge
- Full driving licence
Benefits
- Performance bonus
- Rewards programme
- Company car
- Company pension
- Life insurance
- Private medical insurance
- Sick pay