AT&T is a telecommunications and technology company serving consumers, businesses, and public-sector organizations through wireless, internet, and fiber services. Its work spans network innovation, including collaborations focused on Open RAN, as well as FirstNet public-safety connectivity, disaster recovery, consumer devices, and data privacy. The company also emphasizes sustainability, cultural inclusion, corporate responsibility, and public policy. With a large workforce and a long operating history, AT&T offers career opportunities connected to communications infrastructure, digital technology, customer services, and responsible innovation.
AT&T Installation Technician
Install and activate broadband, Wi-Fi, and voice services in customers’ homes and businesses. Troubleshoot connectivity issues and provide dependable customer support.
Description
- Install and activate high-speed broadband, Wi-Fi, and voice services in customers’ homes and businesses
- Run new lines, climb ladders, and connect and activate Wi-Fi networks
- Work independently while serving as a trusted technical resource
- Resolve customer issues and deliver high-quality service
- Meet customers and connect them with essential services
Requirements
- Be available for a flexible schedule, including evenings and weekends
- Hold a valid state driver’s license
- Be able to lift and move up to 60 pounds
- Weigh less than 325 pounds to meet ladder safety requirements
- Be able to work in confined spaces or at heights of up to 28 feet
- Be available for overtime, emergency callouts, and holiday work
- Be able to identify wire and cable colors
- Pass pre-employment assessments
- Have a high school diploma or GED
- Be able to work 40 hours per week
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
- Employee Assistance Programs (EAP)
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet, and fiber where available
- Extensive initial training and ongoing paid training
- At least six company-designated holidays and additional paid time off, based on bargaining group