CrowdStrike
CrowdStrike
CrowdStrike is a cybersecurity and SaaS company founded in 2011 that develops cloud-based tools for protecting endpoints, identities, networks, and cloud environments. Its Falcon platform combines artificial intelligence with real-time visibility, threat detection, and response capabilities to help organizations identify and stop sophisticated cyberattacks. CrowdStrike’s work spans cybersecurity, managed detection and response, and applied AI, supporting businesses seeking to strengthen the security of their systems and data.

Analyst I, Falcon Complete Cybersecurity

Investigate and respond to security threats for CrowdStrike’s virtual security operations center. Handle incidents across endpoint, identity, email, and cloud environments.

Description

  • Serve as the main customer contact, communicating clearly and professionally.
  • Share findings, recommendations, and updates with customers and internal teams in writing and verbally.
  • Triage, investigate, and respond to alerts across endpoint, identity, email, and cloud systems.
  • Review EDR telemetry, logs, and forensic evidence to determine the scope of compromise and guide remediation.
  • Investigate suspicious Microsoft 365 activity, including business email compromise and adversary-in-the-middle attacks.
  • Contain threats and give customers practical response guidance.
  • Improve incident detection processes and carry out countermeasures.
  • Help defend organizations from advanced attackers through CrowdStrike’s virtual security operations center.

Requirements

  • Be based in the Pacific or Mountain time zone.
  • Have training in or foundational knowledge of incident response.
  • Understand common attack vectors and threat actor tactics, techniques, and procedures, including the MITRE ATT&CK framework.
  • Understand Windows, Mac, and Linux systems, including Windows file systems, the registry, scheduled tasks, and running processes.
  • Have experience administering networks and troubleshooting connectivity and authentication problems.
  • Understand IT architecture in networks ranging from small to large.
  • Know network protocols, analysis tools, and related network logs.
  • Be familiar with identity and access management tools such as Okta, Microsoft Entra ID, and Active Directory.
  • Be familiar with Microsoft 365 security issues, including business email compromise and adversary-in-the-middle phishing.
  • Have foundational knowledge of logs from cloud platforms, network devices, identity providers, email services, and enterprise systems.
  • Understand targeted attacks and be able to contribute to remediation.
  • Have a strong grasp of secure network architecture and experience in network operations.
  • Have experience or coursework in Python, PowerShell, or Bash.
  • Have experience with or a demonstrated interest in using AI technologies.
  • Have demonstrated use of AI to improve decisions, streamline workflows, increase efficiency, and support business outcomes.
  • Be able to complete technical work independently.
  • Be motivated to develop technical and interpersonal skills.
  • Have strong troubleshooting ability.
  • Contribute to a positive workplace and maintain a constructive attitude.
  • Be willing to work four 10-hour shifts per week, including one weekend day.
  • Be willing to work a hybrid schedule that includes on-site work.
  • Hold a bachelor’s or master’s degree in a specified technical or related field; relevant work experience or training may be considered in place of a degree.
  • Be prepared to undergo and pass alcohol or drug testing periodically during employment if required.

Benefits

  • Compensation and equity awards positioned as market-leading.
  • Programs supporting physical and mental wellness.
  • Competitive vacation and holiday time.
  • Paid parental and adoption leave.
  • Professional development opportunities at every level and across roles.
  • Employee networks, local neighborhood groups, and volunteer activities.
  • Office culture with high-quality amenities.
  • Eligibility for bonuses.
  • Equity grants.
  • Health insurance.
  • 401(k) plan.
  • Paid time off.

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