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Workers' Compensation Premium Audit Executive - Lancaster, PA
Lead complex workers’ compensation premium audits for ProAssurance’s Eastern Alliance in a hybrid Lancaster, PA role. Oversee audit operations, resolve disputes, and coach premium audit staff.
विवरण
- Oversee audit assignments involving large and complex accounts
- Evaluate insureds’ operations and financial records to determine classification data
- Complete audits efficiently while supporting timely, productive workflows
- Resolve issues with insureds and build effective relationships with customers and agency partners
- Support Visual Audit Administrator access, audit assignment sequencing, and responsibility transfers
- Approve audits involving more than $10,000 in premium adjustments and process them in the AGO system
- Review aged 120-day audit listings and provide recommendations
- Lead, guide, and coach less experienced team members
- Mentor employees, support new-hire orientation, and deliver structured training presentations
- Act as the primary regional contact for audit disputes and non-cooperative audit situations
- Partner with managers and departments on operating goals, efficiency initiatives, and special projects
- Prepare reports and explain audit results and decisions to customers
- Flag relevant issues for underwriters
- Attend training seminars and travel, including occasional overnight trips
आवश्यकताएँ
- Bachelor’s degree in accounting, business, finance, insurance, or a related field
- Ten years of experience conducting field premium audits
- Working proficiency with Microsoft Office applications
- Capacity to learn unfamiliar software applications
- Strong attention to detail when processing information, setting priorities, and meeting deadlines
- Advanced organizational and time-management capabilities
- Advanced analytical and problem-solving skills, including the ability to reach logical, objective conclusions
- Professional verbal and written communication skills for working with all organizational levels and external customers and clients
- Ability to work independently with limited supervision
- Ability to safeguard confidential information
- Willingness to travel up to 80% of the time
- Availability to participate in insurance-industry and business functions
- Advanced credentials or training, such as Associate in Premium Audit (APA) or Certified Insurance Premium Auditor (CIPA), are preferred
लाभ
- Comprehensive benefits package
- Inclusive and fast-paced work environment
- Support for personal and professional development
- Behavioral and cognitive assessments that each take under 12 minutes