Senior PEGA Business Analyst supporting process, data, and technology solutions for IMG, the Dutch agency responsible for Groningen gas-extraction damage claims. Advises stakeholders and coordinates complex change initiatives.
Develop PEGA solutions for the IMG, which handles mining-related damage claims in Groningen and Drenthe. Translate business needs into requirements and digital solutions.
Handle complaints and Woo requests at IMG, the institute responsible for processing earthquake damage caused by gas extraction. Prepare legal responses, decisions, and accessible communications for residents, businesses, and media organizations.
Use Python, SQL, AI, and machine learning to analyze earthquake-damage data. Support IMG decision-making and human-centered compensation processes.
